Astranti CIMA Help Troubleshooting FAQs

Astranti FLP

How to get started

Whether you have purchased FLP already or are yet to decide, you may have some questions. Click on the area relevant to you to find out more:

The Astranti Hub

If you have purchased the Astranti FLP, you will have immediate access to the Astranti Hub.

Here, you will find a series of video guides that will help you navigate the area and make a start.

I highly recommend you take some time over the next few weeks to watch those videos and familiarise yourself with our platform.

The FLP Platform

Due to the time of year, providing access to the CGMA FLP platform may take a little while. This is something that CIMA handles directly, so, unfortunately, we cannot do anything at Astranti to speed up the process.

In January, we will send you a voucher code which you will need to use to create your FLP account with CIMA. If you are an existing student, you must use the same email associated with your current CIMA account.

Once you have created your account, CIMA will notify you once your access begins. 

New students

If you are not an existing CIMA student or member, then you are not eligible for the current offer. If you have purchased the course at a discount, please contact our customer team at enquiries@astranti.com.

You must also ensure you meet the entry requirements for FLP.

You can check whether you meet the requirements here.

You will not be able to access the FLP platform if you do not qualify.

Transfer students

Currently, transfer students will have different FLP registration experiences.

When you receive your voucher, you must create an FLP account with CIMA. When creating your account, you MUST use the email address associated with your existing CIMA account.

Existing CIMA students who wish to transfer into FLP must undergo a manual review and transfer process, which may take up to 7 days.

Things that may impede or delay a student transferring into FLP:

  • A scheduled OT or CSE
  • Awaiting exam results
  • Outstanding balance
  • Ethics issue
Purchases in December 2022

Although orders will be processed, due to the time of year, we are unable to issue vouchers until the new year.

We will begin sending out vouchers on 3rd January, at which point you can create your FLP account with CIMA.

FAQs

Here are a few of our most frequently asked questions, if you have any questions of your own, don’t hesitate to contact us at: enquiries@astranti.com.

Why can’t I access FLP yet?

There are a few things that may slow down the processing of your access to the FLP platform.

Firstly, orders made in December 2022 will not be processed until January 2023.

There may also be processing delays with CIMA due to things that may impede or delay a student transferring into FLP, such as:

  • A scheduled OT or CSE
  • Awaiting exam results
  • Outstanding balance
  • Ethics issue

Where is my FLP voucher?

Orders made in December 2022 will not be processed until January 2023, so you won’t get your voucher until then.

In the meantime, you can still access the Astranti Hub if you want to make a start straight away.

For how long do I have access?

Your subscription will begin no sooner than January 2023. Due to the delays in processing, CIMA has granted two months of additional access, giving you 14 months in total. This means your subscription will not expire until the end of February 2024 at the earliest.